Scheduling
Employee Scheduling Software Benchmarks for Shift-Based Teams (2025)
Across the scheduling and timekeeping software category, the median ease-of-use rating sits at 4.4 out of 5.0 on G2 (2024), while inaccurate time records cost employers 2 to 5% of gross payroll according to EasyClocking by WorkEasy Software's published ROI benchmarks. Median ROI payback for scheduling software is 6.5 months per Capterra's 2023 ROI survey. These 18 benchmarks, organized across four measurement categories, give you the specific numeric thresholds you need to evaluate whether a platform will actually reduce payroll cleanup for your shift-based team.
Headline Numbers
Inaccurate time records cost 2 to 5% of gross payroll
Per EasyClocking by WorkEasy Software's published benchmarks, manual timesheet errors can add up to $2,300 per employee annually. Automated clock-in and direct payroll export are the primary controls.
Category median ease-of-use rating is 4.4 out of 5.0
G2's 2024 Employee Scheduling Software Grid aggregates verified reviews. Platforms below 4.2 tend to generate more support tickets and manager workarounds.